Knob Core Lab Contact

Legal document

Privacy Policy

This policy describes how Knob Core Lab collects, uses, and protects personal information when you use this website or engage with our services.

Last updated: July 2025

1. What personal data we collect

  • Contact information: name, email address, and any details you provide when using the contact form on this website.

  • Usage data: pages visited, time spent on the site, referring URLs, and browser type — collected via analytics cookies if you have consented to their use.

  • Matter-related information: if you proceed to engage our services, we collect information relevant to your legal matter. This is governed by a separate engagement agreement.

  • Cookie preferences: your consent choices are stored locally in your browser using localStorage.

2. How data is collected

  • Directly, through the contact form when you submit an enquiry.

  • Automatically, through analytics tools if you have consented to analytics cookies. These track general usage patterns and do not identify you individually.

  • Via email or other correspondence, if you contact us by means other than the website form.

3. Legal basis for processing

  • Legitimate interests: responding to enquiries and assessing whether a matter falls within our practice areas.

  • Consent: analytics and advertising cookies are only activated if you have given explicit consent through the cookie preference system.

  • Contractual necessity: where you engage our services, processing of personal data is necessary to perform the engagement.

4. Data retention

  • Enquiry data is held for 12 months from the date of the last communication, unless a client engagement arises from the enquiry.

  • Client matter records are retained for 7 years following the close of a matter, in accordance with professional record-keeping requirements.

  • Analytics data is subject to the retention policies of the analytics provider, as governed by your consent settings.

5. How we use your data

  • To respond to your enquiry and assess whether your matter falls within our practice areas.

  • To conduct and manage your legal matter, where an engagement proceeds.

  • To improve website usability through aggregated, anonymised analytics — only where consent has been given.

  • We do not sell, rent, or trade personal data to third parties for marketing purposes.

6. Third-party services

  • This website may use Google Analytics and Google Ads to measure usage and site performance. These services are active only if you consent to analytics or advertising cookies.

  • We do not share your personal data with third parties except where required by law or where necessary to provide the service you have engaged us for.

7. Data protection measures

  • Access to personal data is restricted to staff with a direct need to handle it for the purpose it was collected.

  • Data transmitted via this website is protected using standard HTTPS encryption.

  • In the event of a data breach that is likely to result in risk to individuals, we will notify the relevant authorities and affected parties in accordance with applicable law.

8. Your rights

  • Access: you may request a copy of the personal data we hold about you.

  • Rectification: you may ask us to correct inaccurate or incomplete data.

  • Erasure: you may request deletion of your data, subject to legal record-keeping obligations.

  • Portability: you may request a copy of your data in a structured, machine-readable format where technically feasible.

  • Objection: you may object to processing carried out on the basis of legitimate interests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via the Contact page. We will process your request promptly.

Japan Act on Protection of Personal Information (APPI)

Knob Corelab operates in compliance with the Act on the Protection of Personal Information (個人情報の保護に関する法律), as amended in April 2022. As an entity providing legal advisory services from our office at 〒982-0003 Miyagi, Sendai-shi, Aoba-ku, Nakasugi 2-14-8, we are classified as a personal information handling business operator under the Act.

When you submit a request through our contact form or arrange legal advice, we process only the categories of data described in this policy. We do not transfer personal information to third parties without your prior consent except where required by Japanese law, where necessary for the protection of human life, health or property, or where cooperating with national or local government authorities carrying out affairs prescribed by law.

Under the APPI, you have the right to request disclosure, correction, addition, deletion, cessation of use, or cessation of provision to third parties of your retained personal data. To exercise any of these rights, please contact us at +81 22-271-3846 or through our contact page. We will respond within a reasonable period, not exceeding two weeks from receipt of your request.

Records relating to case documentation are retained for 10 years following the close of a matter, as required by the Japan Federation of Bar Associations, after which they are securely deleted. Cookie consent preferences are stored in your browser and may be cleared at any time through your browser settings.